Once a User is created on the Admin Portal, the system will be sent an activation email with the Subject: "PORTAL NAME - Please activate your account. User will received it from FutureVault <noreply@futurevaultinc.com>. Please note that this email may appear in your junk/spam folder; if it does, please whitelist it to ensure you receive email notifications in the future.

Attention! Your new password must include 8 characters (minimum), one capital letter, and one number, and please do not use 3 consecutive numbers (i.e. 111 / 444).

Info! For the best user experience, please activate your account on Google Chrome on a Desktop/Computer.

Step 1: Click on the 'Get Started' button.

• If you don't see your activation email in your inbox, please check your spam/junk folder.
• Copy the Temporary Password. (Ensure to not copy any extra spaces either before or after the temporary password.) You will require the temporary password in the next step so keep it handy.

Step 2: Set and confirm the new password to 'Finish Activating Your Vault'.

• Type/paste the temporary password from step 1.
• Create a new password to access the portal. Remember, it must include 8 characters (minimum), one capital letter, and one number, and please do not use 3 consecutive numbers (i.e. 111 / 444). Retype the new password on the next field.
• Accept the Terms of Services and then select Submit. 
• Once you have done this, you will be get a notification that the Onboarding has been successful, and you will be logged into the Portal automatically.

Info! You need to activation your account before using the mobile app.