How to deactivate/reactivate a user?

Modified on: Thu, 15 Jul, 2021 at 1:13 PM


You can deactivate/reactivate the users i.e. the administrators and representatives from the Users tab on the main menu. Please follow the below instructions:

Step-by-step guide:


Deactivate a user

Step 1: On the left menu, click on “Users"..

Step 2: Select or right-click the name of the user.

Step 3: Click on “Deactivate user” from the menu. 

Or you can also: Go to the “Actions” column and click on the “Deactivate” button.

Step 4: Confirm by clicking "Yes".


Reactivate a user

Step 1: On the left menu, click on “Users"..

Step 2: Select or right-click the name of the user.

Step 3: Click on “Activate user” from the menu. 

Or you can also: Go to the “Actions” column and click on the “Activate” button.

Step 4: Confirm by clicking "Yes".

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