How to Restore Deleted Documents or Permanently Delete them?

Modified on: Tue, 8 Aug, 2023 at 9:56 AM

Once you delete level 3 documents, they go to the 'Deleted' tab on the main menu on the left side. Now you can either restore them or permanently delete them by following the below steps:

Step by Step guide:

Step 1: Ensure that you are inside a client’s Vault.

Step 2: Go to 'Deleted' located on the left tab.

Step 3: Select one file or click on All.

Step 4: Right-click on the selected file or select the 'Actions' button.

Step 5: Select 'Restore Files' or 'Delete Files Permanently'.

  • If you select 'Restore Files', the files will be restored to the previous location.
  • Alternatively, if choose 'Delete Files Permanently', files will be fully removed from the database and cannot be restored. 

Restore or permanently delete document

Step 6: Click 'Yes' to confirm.

Confirmation to delete

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.