In the new version v4, representatives will see only those folders they have been assigned to. For e.g. if they are assigned a level 2 folder, they will only see the level 2 folder and files within. They won't see the level 1 folder which contains the level 2 folder as was the case with the legacy version v3.
New Version v4.0
Let's say an administrator gives permission to the level 2 folder 'Accounts' under 'Banking & Credit Solutions' to a representative (Figure 1), then the representative will only see 'Accounts' in his/her portal and not 'Banking & Credit solutions' (Figure 2). This is done to make the permissions more secure and specific.
Figure 1: Administrator setting folder permissions for representative
Figure 2: Representative's Portal- Permission to access only Level 2 folder
Legacy Version v3
In this version, the representative will see the Level 1 folder 'Banking & Credit solutions' as well in his/her portal.
Figure 3: Representative's Portal- Permission to access Level 1 folder as well
Figure 4: Representative's Portal- Level 2 folder