Managing expiry dates for documents inside a vault ensures that you can take action on specific documents, like obtaining a new driver licenses or passport from a client This article will guide you through adding, updating, removing, and resolving expiry dates for your files.
Adding an Expiry Date
Step 1 - Access the Vault & locate the Document:
Step 2 - Double-Click on the document to open it. A preview of the document will be displayed.
Step 3 - On the right side of the preview window, find the option labeled "Expiration" & click to set the date and time.
Step 4 - Click "Update" to save the expiry date.
Updating an Expiry Date
Step 1 - Locate and Open the Document.
Step 2 - Click on the current expiry date to open the calendar.
Step 3 - Click "Update" to save the new date.
Remove Expiry Date:
Step 1 - Locate and Open the Document.
Step 2 - Click on the "X" next to the current expiry date.
Step 3 - Click "Update" to save the changes.
Resolving an Expiring Document
Step 1 - Locate and Open the Document:
Step 2 - If you have taken action on an expiring document, click the "Resolved?" button.
Once the button turns blue, the document will be removed from the centralized page.
Remember to set a new expiry date for the new documents if needed.
Managing Expiring Documents
Admins and Representatives have access to a centralized page that displays all expiring files within the Admin Portal. Additionally, they can view expiring files from a specific vault using the Expiring tab inside the Vault.
Expiring Documents - Admin Portal
- Customizing Date Range: Click on the calendar at the top to customize the date range. By default, it shows 'This month'.
- Viewing Options: Under View Options, enable the Side Panel to preview files.
- Exporting a List: Select all files and export the list by clicking on Actions.
- Document Actions: Right-click on a document to preview it or resolve its expiring date.
Key Reminders
- Always ensure you click "Update" after making any changes to save your modifications.
- Regularly check the expiry dates of your documents to keep your vault organized and secure.
- Utilize the "Resolved?" button to manage documents you have already addressed, ensuring they no longer appear as pending actions.
- By following these steps, you can efficiently manage the lifecycle of your documents within the vault, keeping sensitive information secure and up-to-date.
- If you want your client to received an automatic email 30 days before the expiration date, please contact Customer Success team to ensure you have this feature enabled.